Matching & Marketplaces

Connect buyers and sellers, riders and drivers, or any two-sided market • 55 papers

10 subtopics

Two-Sided Markets

Understand platform economics and network effects

2003 215 cited

Platform Competition in Two-Sided Markets

Jean-Charles Rochet, Jean Tirole

Foundational theory introducing price structure vs. price level distinction for platforms.

2006 2935 cited

Two-Sided Markets: A Progress Report

Jean-Charles Rochet, Jean Tirole

Comprehensive survey defining two-sidedness by price structure; multi-homing analysis.

2006 79 cited

Competition in Two-Sided Markets

Mark Armstrong

Three canonical models (monopoly, single-homing, competitive bottlenecks); workhorse for policy analysis.

2003 303 cited

Chicken and Egg: Competition Among Intermediation Service Providers

Bernard Caillaud, Bruno Jullien

Addresses startup problem and price competition; divide-and-conquer strategies.

2010 800 cited

A Price Theory of Multi-Sided Platforms

E. Glen Weyl

The theoretical gold standard for platform pricing; introduces Spence distortion showing platforms internalize network effects only for marginal users. Essential for welfare analysis.

2006 400 cited

Pricing and Commitment by Two-Sided Platforms

Andrei Hagiu

Studies sequential arrival of sides and commitment decisions; key for understanding multi-homing dynamics and platform timing strategies.

2011 600 cited

Platform Envelopment

Thomas Eisenmann, Geoffrey Parker, Marshall Van Alstyne

Explains how tech giants expand across adjacent platform markets through bundling; foundational for understanding winner-take-all dynamics.

Search & Matching Frictions

Reduce friction in finding matches on platforms

2010

Nobel Prize Scientific Background: DMP Model

Peter Diamond, Dale Mortensen, Christopher Pissarides

Comprehensive summary of canonical search-matching theory; matching function, wage bargaining, unemployment dynamics.

2000 3308 cited

Equilibrium Unemployment Theory

Christopher Pissarides

Definitive textbook treatment of DMP model; the practitioner's reference for labor market search.

2001 440 cited

Looking into the Black Box: A Survey of the Matching Function

Barbara Petrongolo, Christopher Pissarides

Empirical estimation of aggregate matching functions; bridges theory and data.

1994 219 cited

Job Creation and Job Destruction

Dale Mortensen, Christopher Pissarides

Introduces endogenous job destruction into search framework; stochastic equilibrium model.

2014 400 cited

Inefficient Hiring in Entry-Level Labor Markets

Amanda Pallais

Field experiment on Upwork (oDesk) demonstrating information frictions cause inefficient unemployment; first rigorous platform labor experiment.

2016 300 cited

Landing the First Job: The Value of Intermediaries in Online Hiring

Christopher Stanton, Catherine Thomas

Uses Upwork data to quantify how platform certification helps inexperienced workers overcome reputation gaps and find first jobs.

2020 200 cited

Monopsony in Online Labor Markets

Arindrajit Dube, Jeff Jacobs, Suresh Naidu, Siddharth Suri

Amazon Mechanical Turk experiments find substantial monopsony power (labor supply elasticity ~0.1) facing individual requesters.

2021 50 cited

Who Benefits from Online Gig Economy Platforms?

John Horton, Joseph Golden, Ramesh Johari

Upwork analysis showing workers capture surplus because demand-side search frictions reduce direct competition between workers.

Matching Algorithms

Design algorithms that create optimal matches

1962 5835 cited

College Admissions and the Stability of Marriage

David Gale, Lloyd Shapley

Introduces deferred acceptance algorithm and stability concept; foundation of market design.

2004 617 cited

Kidney Exchange

Alvin Roth, Tayfun Sönmez, M. Utku Ünver

Applies mechanism design to organ allocation; created real kidney exchange programs; saves thousands of lives.

1999 113 cited

The Redesign of the Matching Market for American Physicians

Alvin Roth, Elliott Peranson

Engineering economics: redesigning NRMP; demonstrates stability matters empirically.

2024 26 cited

Matching and Pricing in Ride Hailing: Wild Goose Chases

Juan Camilo Castillo, Dan Knoepfle, Glen Weyl

Shows ride-hailing prone to matching failures; explains why surge pricing is necessary.

2020 150 cited

Clearing Matching Markets Efficiently: Informative Signals and Match Recommendations

Itai Ashlagi, Mark Braverman, Yash Kanoria, Peng Shi

Shows platforms can facilitate efficient market clearing through targeted recommendations; reduces wasted applications and improves welfare for both sides.

2015 240 cited

Pricing in Ride-Sharing Platforms: A Queueing-Theoretic Approach

Siddhartha Banerjee, Ramesh Johari, Carlos Riquelme

Foundational queueing model for Uber/Lyft showing dynamic pricing is robust to uncertainty; establishes theoretical foundation for surge pricing.

Reputation & Reviews

Build trust through ratings and review systems

2002 1811 cited

Trust Among Strangers in Internet Transactions

Paul Resnick, Richard Zeckhauser

First rigorous empirical analysis of online reputation (eBay); documents extreme positive bias.

2006 26 cited

The Value of Reputation on eBay: A Controlled Experiment

Paul Resnick, Richard Zeckhauser, John Swanson, Kate Lockwood

Field experiment proving ~8% reputation premium; gold standard methodology.

2016 1 cited

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

Michael Luca, Georgios Zervas

Documents incentives for fake reviews; 16% of Yelp reviews suspicious; competition drives fraud.

2021 20 cited

Reciprocity and Unveiling in Two-Sided Reputation Systems

Andrey Fradkin, Elena Grewal, David Holtz

Airbnb experiment showing bilateral reviews cause reciprocity/retaliation bias.

2015 300 cited

The Limits of Reputation in Platform Markets: An Empirical Analysis and Field Experiment

Chris Nosko, Steven Tadelis

eBay analysis showing reputation mechanisms suffer from reputational externalities and silent dissatisfaction bias; introduces 'Effective Percent Positive' measure.

2014 600 cited

Promotional Reviews: An Empirical Investigation of Online Review Manipulation

Dina Mayzlin, Yaniv Dover, Judith Chevalier

First rigorous fake review identification comparing TripAdvisor vs. Expedia; shows independent hotels strategically post fake reviews of competitors.

2011 400 cited

Asymmetric Information, Adverse Selection and Online Disclosure: The Case of eBay Motors

Gregory Lewis

Classic on voluntary disclosure in online markets; shows sellers reveal private information to reduce adverse selection in used car sales.

Congestion & Rationing

Manage scarce capacity fairly and efficiently

2016 329 cited

Using Big Data to Estimate Consumer Surplus: The Case of Uber

Peter Cohen, Robert Hahn, Jonathan Hall, Steven Levitt, Robert Metcalfe

Uses surge pricing variation to estimate demand; $6.8B consumer surplus; RDD methodology.

2025 2 cited

Who Benefits from Surge Pricing?

Juan Camilo Castillo

Structural model of surge pricing welfare; riders gain, drivers lose; distributional analysis.

2004 183 cited

Overbooking with Substitutable Inventory Classes

Itir Karaesmen, Garrett van Ryzin

Optimal overbooking with multiple fare classes; airline revenue management workhorse.

2021 150 cited

Managing Congestion in Matching Markets

Nick Arnosti, Ramesh Johari, Yash Kanoria

Shows restricting visibility reduces wasted applications and improves welfare for both sides; directly applicable to Upwork, dating apps, Airbnb.

2020 100 cited

Design of Lotteries and Wait-Lists for Affordable Housing Allocation

Nick Arnosti, Peng Shi

Proves equivalence of independent lotteries and penalty-waitlists; applicable to any platform managing queues for scarce resources.

Gig Economy & Platform Labor

Driver economics, flexibility valuation, labor markets

2018 800 cited

An Analysis of the Labor Market for Uber's Driver-Partners in the United States

Jonathan Hall, Alan Krueger

First comprehensive Uber labor market analysis using administrative and survey data; foundational descriptive paper on gig work.

2019 500 cited

The Value of Flexible Work: Evidence from Uber Drivers

M. Keith Chen, Judith Chevalier, Peter Rossi, Emily Oehlsen

Estimates drivers earn more than twice the surplus they would in rigid arrangements; seminal flexibility valuation paper.

2021 200 cited

Uber versus Taxi: A Driver's Eye View

Joshua Angrist, Sydnee Caldwell, Jonathan Hall

Field experiment showing rideshare drivers strongly prefer proportional commission over fixed taxi leases; finds intertemporal substitution elasticity ~1.2.

2021 300 cited

The Gender Earnings Gap in the Gig Economy: Evidence from over a Million Rideshare Drivers

Cody Cook, Rebecca Diamond, Jonathan Hall, John List, Paul Oyer

Documents 7% gender gap among Uber drivers entirely explained by experience, preferences, and driving speed—not discrimination.

2017 600 cited

Valuing Alternative Work Arrangements

Alexandre Mas, Amanda Pallais

Field experiment finding average worker WTP 20% of wages to avoid employer-set schedules; explains gig work appeal.

2019 700 cited

The Rise and Nature of Alternative Work Arrangements in the United States, 1995-2015

Lawrence Katz, Alan Krueger

Documents alternative work growth from 10.7% to 15.8% of workforce; contextualizes gig economy scale and trends.

Dynamic Pricing in Marketplaces

Surge pricing, algorithmic collusion, revenue management

2017 400 cited

The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity

Gérard Cachon, Kaitlin Daniels, Ruben Lobel

Foundational theory showing surge pricing benefits all stakeholders by better utilizing flexible capacity; explains when dynamic pricing is welfare-improving.

2020 1000 cited

Artificial Intelligence, Algorithmic Pricing, and Collusion

Emilio Calvano, Giacomo Calzolari, Vincenzo Denicolò, Sergio Pastorello

Demonstrates Q-learning algorithms autonomously learn collusive strategies; major antitrust implications for platform pricing.

2024 150 cited

Algorithmic Pricing and Competition: Empirical Evidence from the German Retail Gasoline Market

Stephanie Assad, Robert Clark, Daniel Ershov, Lei Xu

First large-scale empirical analysis finding margins increased 28% when both competitors adopted pricing algorithms.

Marketplace Design & Experimentation

A/B testing interference, platform design, field experiments

2014 300 cited

Why Marketplace Experimentation is Harder than it Seems: The Role of Test-Control Interference

Thomas Blake, Chris Coey

First paper documenting naive A/B testing overstates treatment effects by ~2x due to general equilibrium effects; eBay data, launched this literature.

2017 800 cited

The Econometrics of Randomized Experiments

Susan Athey, Guido Imbens

Comprehensive treatment of experimental design including interference; essential methodology paper for platform economists.

2022 100 cited

Interference, Bias, and Variance in Two-Sided Marketplace Experimentation: Guidance for Platforms

Ramesh Johari, Hannah Li, Inessa Liskovich, Gabriel Weintraub

Characterizes when to randomize on supply vs. demand side; practical guidance for platforms running experiments.

2024 50 cited

Reducing Interference Bias in Online Marketplace Experiments Using Cluster Randomization

David Holtz, Ruben Lobel, Inessa Liskovich, Sinan Aral

Meta-experiment on Airbnb empirically measuring interference bias magnitude; bridges theory and practice for marketplace experiments.

2017 200 cited

Search, Matching, and the Role of Digital Marketplace Design in Enabling Trade: Evidence from Airbnb

Andrey Fradkin

Shows 42% of booking inquiries rejected by hosts; platform search design critically affects transaction volume and market thickness.

Platform Competition & Strategy

Navigate competitive dynamics between platforms

2014 500 cited

Responses to Entry in Multi-Sided Markets: The Impact of Craigslist on Local Newspapers

Robert Seamans, Feng Zhu

Exploits Craigslist's staggered entry; landmark empirical paper on platform competition and displacement effects.

2018 400 cited

Competing with Complementors: An Empirical Look at Amazon.com

Feng Zhu, Qihong Liu

Amazon Marketplace data showing Amazon targets successful product spaces for entry; essential for self-preferencing debates.

2017 800 cited

The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry

Georgios Zervas, Davide Proserpio, John Byers

Estimates 8-10% causal impact on hotel revenue in Austin; shows sharing economy disruption dynamics and incumbent responses.

2020 150 cited

Trust and Disintermediation: Evidence from an Online Freelance Marketplace

Grace Gu, Feng Zhu

RCT showing enhanced trust increases hiring but also disintermediation when trust is sufficiently high; platform design tradeoff.

2024 30 cited

Technology and Disintermediation in Online Marketplaces

Grace Gu

Uses China Skype blockade as natural experiment; finds restricting communication reduces disintermediation by 18%.

Information Design in Marketplaces

Design what information to show and when

2018 300 cited

Consumer Price Search and Platform Design in Internet Commerce

Michael Dinerstein, Liran Einav, Jonathan Levin, Neel Sundaresan

Uses eBay browsing data to show narrowing consumer choice sets can paradoxically strengthen seller competition and lower prices.

2022 400 cited

The Welfare Effects of Peer Entry: The Case of Airbnb and the Accommodation Industry

Chiara Farronato, Andrey Fradkin

Structural model quantifying welfare: consumer surplus $41/night, host surplus $26/night; benefits concentrated during peak demand.

2016 500 cited

Peer-to-Peer Markets

Liran Einav, Chiara Farronato, Jonathan Levin

Comprehensive framework covering search, matching, pricing, and reputation in peer platforms; essential survey paper.

Must-read papers for tech economists and applied researchers